Are returns accepted?


ALL PURCHASES MADE ON OR AFTER 11.23.17 (12:01AM PST) ARE FINAL and cannot be returned for refund. Product may be EXCHANGED IN STORE for like item(s) of the same value within 10 days of the ship date of the order.  Items must be in sellable condition with their original tags attached. Exchange must be accompanied by the original packing slip.


FTF stores are located in Connecticut, Georgia, Maryland, Massachusetts, New Jersey and New York. A complete list of stores can be found here.


ONLINE PURCHASES MADE ON OR BEFORE 11.23.17 (11:59 PM PST) are eligible for refund as long as merchandise is returned within 30 days of purchase, the receipt is present, and all tags are attached. The item must be unworn and unwashed, in the original packaging with UPC label attached and accompanied by the original packing slip or sales order number for online returns. To make a return of an online purchase made prior to 11.23.17  click here.

Shapewear & Squeem are Final Sale and cannot be returned.

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